Membership Lifecycle & Loyalty Manager

Join PMI as a Membership Lifecycle & Loyalty Manager to shape the future of PMI's membership value and loyalty ecosystem. This is a strategic role that requires a unique blend of vision and execution, designing a modern membership experience and building lifecycle programs across the full member journey.

Requirements

• Bachelor's degree in Marketing or a related field
• 5-7+ years of experience in membership, loyalty, lifecycle, or subscription-based marketing
• Proven success building and scaling loyalty programs, benefits, or member experiences
• Experience developing and managing strategic partnerships or benefit ecosystems
• Strong experience owning or influencing roadmaps, strategy, and program direction
• Hands-on experience with CRM and marketing automation tools
• Strong analytical skills, including cohort analysis, segmentation, and performance measurement
• Builder mindset, ability to operate in ambiguity and create structure
• Strong communication and stakeholder management skills
• Experience working in agile, fast-paced, and evolving environments
• Proficiency in English

Benefits

• Flexible options to help balance work time and your time
• Award and bonus opportunities
• Skill development opportunities
• Access to a global network
• Excellent total package with compensation and benefits based upon your geographic location

Originally posted on Himalayas