(fluent English & Spanish) Customer Support Consultant (LATAM, remote)

Join our global Intelligent Support-as-a-Service leader as a Customer Support Consultant and thrive in a multicultural and multilingual environment, delivering outstanding customer support via calls, chats and emails.

Requirements

• Excellent Spanish and English communication skills (at least C1, both written and spoken)
• At least 6 months of experience in customer support role
• Technical background is a must
• Basic troubleshooting experience is a must
• Great communication skills
• Strong analytical thinking and research skills
• Positive, proactive and responsible attitude

Benefits

• Fixed schedule: Monday–Friday, 11 PM–7 AM CET
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements

Originally posted on Himalayas