Mercier Consultancy Group

French Speaking Customer Agent For FinTech Company - Work In Greece

Mercier Consultancy Group

BulgariaFull TimeOther
๐Ÿ“ BulgariaPosted January 21, 1970

Job Description

Mercier Consultancy MD is seeking a French Speaking Customer Agent to join our team in Greece, supporting a leading FinTech company. This role is ideal for candidates fluent in French who are passionate about providing excellent customer service in the financial technology sector.

Requirements

  • Deliver outstanding customer support in French through phone, email, and chat channels.
  • Assist customers with account inquiries, transactions, technical issues, and other FinTech-related questions.
  • Resolve customer complaints and problems promptly, ensuring high satisfaction.
  • Accurately record all customer interactions in the CRM system.
  • Collaborate with internal teams to improve service quality and customer experience.
  • Stay updated on the companyโ€™s products, services, and FinTech industry trends.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Health Insurance
  • 2 Extra Salaries Per Year

Originally posted on Himalayas