AHEAD

Account Manager

AHEAD

USD 100k–130k

United StatesFull TimeOther
πŸ“ United StatesPosted January 21, 1970
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Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

This individual is part of a sales team responsible for growing the overall sales for the company.The individual handles the day to day operations of a base of assigned accounts from accountmanagement, order entry, customer relationships, technical sales, project management, andother assigned duties.

Duties and Responsibilities

    • Serve as the primary customer contact for business issues for assigned accounts,involving the appropriate AHEAD department for technical, operational, or accountingrequests.

    • Responsible for building strong customer alliances with decision makers in assignedcurrent accounts.

    • Communicates the client's goals and represent the client's interests to the AHEADdepartments and team.

    • Provides regular two-way communication between the customer and appropriate AHEADdepartment; provides strong team representation and set proper client expectations.

    • Receive and answer assigned clients’ calls, e-mails, and questions to ensure theirrequests are fulfilled and questions are answered in a timely manner.

    • Ensures that client issues are dealt with in an efficient manner, informing the Director of

    • Sales of any problems that may arise.

    • Assist Regional Sales Specialists with the strategic development and closing ofnew accounts.

    • Have a full understanding of company capabilities and service, and effectivelycommunicates all offerings to the customer.