Job Description
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives.
Requirements
- 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
- 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
- Strong communication and presentation skills with the ability to influence internal and external decisions
- Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes
- Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
Originally posted on Himalayas