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Remote Licensed Insurance Customer Service Representative

Location: Remote

Job Overview 

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs!

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.

Please note: A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat. 

Why You Should Join Us

$15-18/H
Enjoy 100% paid professional training at $15/H
Comprehensive benefits including medical, dental, and vision
Wellness Benefits, including our Employee Assistance Program
401 (k) with company matching
Paid Time Off
Employee Discounts
Career Growth, 93% of managers promoted within!
Extra earnings through bonus programs and referrals

What We’re Looking For

Must be at least 18 years old. 
High school diploma or GED equivalent required. 
1-2 years of relevant work experience. 
Must have open availability during operating hours.

Key Skills

Ability to navigate system tools to search for answers & information
Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion
Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance
Able to complete collegiate-level coursework to prepare for the state exam.

Apply Now →