Manager, Cybersecurity Fusion Center

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Alkami is hiring a Manager, Cybersecurity Fusion Center who will be championing the data and environment protection needs of Alkami and its clients.

The leader selected for this position will coach and mentor a growing team while remaining hands-on with Cybersecurity Fusion Center processes, tooling, and investigations. In addition to owning the cybersecurity fusion center discipline, you will also be working with other cross functional teams - Security Architecture, Security Engineering, Identity and Access Management, SRE, IT, and Compliance - to advance the cybersecurity agenda of the enterprise.

Alkami believes in empowering its leaders for growth and success and this position will reflect that - you will have representation in the Information Security Steering Committee along with other key forums across the company.

Your technical aptitude, a background in Information Security, strong problem solving skills, and collaboration skills will help drive the program to the next level. This position is hands-on and requires engagement and collaboration with the team. The Cybersecurity Fusion Center Manager will be responsible for the evaluation of individual and team performance driven by metrics and goals throughout the year. Lastly, this person should be a thought leader to drive technical discussions, triage, research, and investigate both active and potential threats to the Alkami ecosystem.

Key Responsibilities & Duties:

Cybersecurity Fusion Center Manager will:

• Lead, develop, mentor, and manage the activities of security analysts and individual contributors for the Alkami Cybersecurity Fusion Center team.
• Execute and improve the core functions of the SOC, including threat detection and prevention, analysis, incident response, systems and network security monitoring, investigations, and data leakage prevention.
• Oversee SIEM processes for monitoring, investigative techniques, use case development, monitoring dashboards, and health checks for optimization and assurance of logging all required devices.
• Research, develop, and maintain industry knowledge of new tools, techniques, industry best practices (CIS, CSA, NIST), and process improvements for the detection, analysis, and response to new and emerging security threats.
• Develop and publish security operational metrics and dashboards and provide input to departmental KPI's and performance goals.
• Own and improve key operational measures including MTTD and MTTR, using those metrics to drive performance, process refinement, and team accountability.
• Manage detection engineering priorities including alert tuning, use case development, detection coverage, and false positive reduction across core security platforms.
• Maintain and operationalize threat intelligence feeds to improve detection logic, triage quality, and response effectiveness.
• Participate as required during oversight activities by outside regulators, auditors, clients, and other stakeholders as appropriate.
• Partner with senior members of the Offensive Security team to ensure focus on testing, verifying, and validating existing security controls.
• Manage the vulnerability management program and partner across the organization to drive remediation, accountability, and risk reduction.
• Ensure security analysts investigate and respond to cybersecuri